Disclaimer:

If you are experiencing a mental health emergency, please do not use this website. Instead, immediately call 911, your local emergency number, or go to the nearest emergency room. This site is not equipped to handle emergencies, and the content provided is not a substitute for professional crisis intervention or emergency care.

Charlotte Black Therapy offers general information and resources, but we cannot respond to crisis situations through this website. For urgent help, contact a mental health crisis hotline, such as the National Suicide Prevention Lifeline at 988, or seek immediate support from qualified professionals in your area.

Privacy Policy:

Hey again :-) At Charlotte Black Therapy, your privacy is our top priority. We know how important it is to keep your personal and health info safe, so we’ve got you covered. This Privacy Policy breaks down how we collect, use, and protect your information, following HIPAA rules and other laws.

What We Collect

  • Your Info: When you hit us up or book a session, we might ask for details like your name, email, phone number, and anything else you share with us.

  • Health Stuff (PHI): Since we’re all about helping you with your well-being, we collect what’s called Protected Health Information (PHI). This includes things like your health status, treatment details, and payment info.

  • Cookies and Web Data: We might use cookies (not the tasty kind) to make your experience on our site better. We also collect some data like your IP address and what pages you check out to help us improve our site.

How We Use Your Info

  • For Your Sessions: We use your personal info and PHI to give you the best therapy services, keep in touch, and manage your appointments, all while staying HIPAA-compliant.

  • To Level Up Our Website: The data we collect helps us see how you’re using our site so we can make it even better.

  • Keeping It Legal: Sometimes, we have to share your info if the law says so. We’ll always do this by the book, following HIPAA and other rules.

Who We Share It With

We’re not in the business of selling or trading your info. Here’s when we might share it:

  • With Your Okay: If you give us the green light, we might share your info with third parties. Don’t worry, we’ll keep it HIPAA-compliant.

  • With Our Trusted Helpers: We might work with third-party services (they’re called "Business Associates" under HIPAA) to help us out with stuff like payments or emails. These folks are legally bound to protect your info.

  • When the Law Calls: If the law requires it, we might have to share your info. But we’ll always do it by the book, sticking to HIPAA and other laws.

Keeping Your Info Safe

We take your privacy seriously. That’s why we use all the right tech, admin, and physical safeguards to keep your info safe from unauthorized access or leaks, just like HIPAA says we should.

Your Rights

HIPAA gives you some solid rights, including:

  • Checking out your info and asking for corrections.

  • Getting a rundown of who we’ve shared your PHI with.

  • Asking us to limit how we use or share your PHI.

  • Asking us to delete your info, as long as it doesn’t clash with any legal or contractual obligations.

  • Taking back your consent for us to use your info.

Updates to This Policy

We might tweak this Privacy Policy now and then. If we do, we’ll update this page and let you know if there are any big changes, as required by HIPAA.

Get in Touch

Got questions or concerns about this Privacy Policy? Reach out to us at 980-289-6278.

Terms of Use:

Welcome to Charlotte Black Therapy's website. By using our site, you agree to these Terms of Use. If you're not cool with them, you might want to head out (we still love you though!).

1. Who We Are

Charlotte Black Therapy is here to provide therapy services to help you with your mental and emotional health. Our site is all about giving you info, scheduling appointments, and connecting you with the services you need.

2. Not Medical Advice

The content on our site is for general info only. It’s not a replacement for professional advice, diagnosis, or treatment. Always talk to a qualified therapist or healthcare provider for any personal concerns.

3. Your Responsibilities

When you use our site, you agree to:

  • Be Honest: Provide accurate info when booking appointments or reaching out.

  • Respect Privacy: Don’t share other people’s personal info or use our site to invade someone’s privacy.

  • Follow the Law: Don’t use our site for anything illegal or harmful.

4. Site Content

All content on our site, including text, graphics, logos, and images, is owned by us or our licensors. Feel free to look around, but don’t copy, distribute, or use our content without permission.

5. Links to Other Sites

We might link to other sites that we think you’ll find helpful. We don’t control those sites, so we’re not responsible for their content or privacy practices. Check out their terms if you visit them.

6. No Warranties

We do our best to keep our site running smoothly, but we can’t guarantee it’ll always be perfect. The site is provided "as-is," without warranties of any kind, either express or implied.

7. Limitation of Liability

Charlotte Black Therapy isn’t liable for any damages that come from using our site. This includes direct, indirect, incidental, or consequential damages. Use the site at your own risk.

8. Changes to These Terms

We might update these Terms of Use from time to time. If we do, we’ll post the new terms here with the updated date. Keep an eye on this page if you want to stay in the loop.

9. Governing Law

These terms are governed by the laws of North Carolina. Any disputes related to these terms will be handled in the courts of our state.

10. Contact Us

Got questions about these Terms of Use? Reach out to us at 980-289-6278.

Thanks for checking out our site! By using it, you’re agreeing to these terms, so make sure you understand them. If you have any questions, don’t hesitate to reach out.